My family has had nothing but the best service from Amir at Audi Peoria. He represents the epitome of professionalism, Audi service expertise and client care. Sound too "rich" to be true? My car recently had an issue on a Sunday morning that left me on the side of the road and, along with Audi 24-Hour roadside assistance, Amir met us at the dealership with the vehicle transport truck and had us out within 15 minutes with a loaner. (In case it is not obvious, the service department is NOT open on Sundays).
As has been the ongoing experience in this relationship, I felt heard, validated and confident that Amir would handle the matter as professionally as he always has. (The mechanical issue ended up being resolved inside of 2 days, was explained in full detail, and my car was returned to me washed inside and out!)
A small side note here: the loaner that we received was the exact model we had mentioned in passing some time ago as one we might be interested in for our next purchase in a few years. The fact that Amir remembered and found an opportunity to allow us to test it out is another reason we stay with Audi Peoria. TOP NOTCH service.