Atmosphere is appealing. The violin player was a nice touch. However, everything else was rotten! We came Valentine's weekend.
The lights were somewhat bright for a late night dinner.
The doors were all open and it was cold inside. A poor older couple were sitting by the door and the elderly lady had to wear her coat and her husbands. They still didn't close the door.
Service was very slow. Awful. All these reviews about great service made me think we had gone to a different restaurant than everyone else. They didn't know the menu. It took forever to get drinks. Forever to get food. Salad came out after dinner!
And the tiramisu was disastrous. They covered it in Hershey's chocolate syrup! Gross! The two flavors do not go together at all. The desert itself seemed odd without the syrup too. Couldn't put my finger on it though.
We weren't the only table groaning about the place, every table around us was. We all commiserated together. Food was cold. And dry. Bill was pricey. Will not ever go back. They need to make some serious changes to this place or it won't last long. The manager never walked around, just stood next to the bar the entire time while waiters struggled to get their jobs done. The waiters (all in high school from what we could tell) were also too busy fooling around in the back and a big clang of breaking dishes were the result.