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  • I was pressed for time during my lunch hour because I had to get to the bank and run some other errands. I was originally going to go to McDonald's because the service is fast, food tastes good and the prices are clearly displayed. However my buddy suggested Checker's instead. My lunch at Checkers turned out to be a disaster. We went into the restaurant and there were no customers waiting. I thought to myself, this should be nice and easy. Both my friend and I ordered the Spicy chicken combo. While we were waiting for the food, my friend noticed a sign that said 4 items for $3. We asked the guy at the register about why we were charged higher and he said that we ordered the chicken combo off the menu board. I asked well what the heck did we order that was different from the special and he said that it was the same chicken but because we didn't specifically state that we wanted the special, we couldn't get it. I then told him that I want to cancel my order and get a refund so I can order the special. For 18 minutes, no joke, we were going back and forth with this guy trying to get a refund. He eventually and reluctantly gave us a refund. Meanwhile, our food was sitting on the counter behind the register the entire time we were arguing. The food of course was colder than Antarctica by the time we got it. I filled out the survey online when I got home that night and asked to be contacted by someone in management. Today, it 's 02/17/17 and I still have not received a call from anyone. What should have happened is that when we ordered the chicken combo, the employee should have mentioned the special to see if we were interested in it. And then when I asked for a response from Checkers management, somebody should have reached out to me. I will not be returning here even if you gave me free food for the rest of the year.
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