My Friend and I rented bikes here to ride the Gap to Cumberland. This shop was awesome. Very helpful and friendly throughout the process. They spent time with us to adjust the bikes and even change components for us to make everything as comfortable as possible. We had our own clipless pedals and they replaced the seat as well. They allowed us to pick up the bags a day earlier and drop them off a day later at no extra charge. All in all, we plan to ride the gap again next year and we won't mess with a good thing, we already know where the bikes will come from.