After moving into our home, we made a list of items on the punch list to repair so my husband could work on other projects. All of the items were completed okay with the exception of one. We had a door on our barn (tack room) that needed to be replaced. They replaced the door with one that was about 6-inches too short! When I said something to "Rich" his fix was to take cinder blocks and place them at the opening on the bottom...now we had to step over cinder blocks to enter the room! He "promised" to return to put metal over the cinder block so it wasn't visible from a distance. I could not believe anyone would think this looked okay, even for a barn!! After a couple weeks my husband special ordered a door and replaced it himself with the right sized door. We never heard back from Rich.
I thought it fair to adjust the above review. After contacting the Registrar of Contractors, the owner, Kent, contacted us. Not only did he apologize profusely, but he reimbursed us. Apparently Rich was using his contractor number and working a crew of his own. I would use Kent in the future and in fact have recommended him.
I've rated this vendor 4-stars because on his own Kent's business would be a 5-star operation. It is unfortunate someone represented him in a poor light. Thank you for making things right Kent.