I had never been to this Spa before, but made a last minute hot stone massage and was very appreciative of the spa working with me at the last minute. I was told my massage was going to be $59.
Although the massage therapist was very professional and did an awesome job, the front desk staff was appalling. Upon checkout, I asked to leave a tip for the LMT. The front desk receptionist told me,
"Oh, thats a really low tip!!"
I was quite surprised at her telling me what she thought I should tip the LMT. I worked in Salon and Spa for 16 years as a stylist and know first hand that tipping for this type of service is not a 15/20% as in restaurants.
Begrudgingly, I doubled my tip for my LMT.
At this time, the receptionist pulled out a "Hand & Stone Tip CHart" that shows a 20% tip is expected on full priced services. SHe then told me that she had given me a deal on my massage and that the normal price was much higher and that I was expected to tip at the full price.
I do not mean to sound like a cheapskate, but I was appalled at how this spa expects their tips and comes out and asks for them!! This is not typical of most salons/spa's that I have ever worked in and I have worked in very upscale salons