We called based on Yelp reviews, and we were VERY pleased with the courtesy and professionalism. Vee came the same day to look at our dryer and refrigerator, both of which had control board issues. He was very detailed in explaining the problems and options to repair, and he was honest in telling us that it may be a better decision to replace the dryer than to repair based on the age. He ordered parts for the fridge and came back to repair in a timely manner. Then as he was leaving, he noticed a vibrating noise (I thought it was just the sound of the fridge running!) so he took a look and fixed that too! I highly recommend Vee for professional, reasonable priced service.