Not a good experience. I'm done with Russian, Kazakh, etc. hair cutters. They ask how you want it cut & cut it as they want. I've been to Classic, V's, NY Hair and now this one. The process is to use a clipper and shear you like a sheep. I specifically stated I wanted my hair trimmed up and thinned, not cut short. Short I got. Ironically I was asked if it had been cut too long!!! The haircut lasted less than 10 minutes of furious activity. Not my kind of shop.