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  • Don't know where to start... we never made it to the actual performance/show because we had the most horrible service ever during dinner & left...especially for a "5 star" place, this place is forgettable and disappointing, Will was our server, Tobias was I guess a manager of many tonight. I did mention to him that the server at the table next to us was doing an awesome job, we unfortunately did not get to experience that. My BF's BDay was tonight and they actually charged us for this tiny "dessert" after everything we went through. Will our server was non existent and cold, especially after the manager talked to him about our complaints, super unprofessional. We are staying at The Palazzo and thought briefly about staying at this hotel next time...Rose. Rabbit. Lie turned us off so much that we no longer want to stay at the Cosmopolitan and instead will go to competitor hotels. I love Burlesque/Cabaret and love supporting this art and it's actors, shame we didn't get to do this tonight and never will here.
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