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  • Recently visited, My have they changed. I will just say I have never been treated so unprofessionally by anyone before in my life more so then I was by the staff at this establishment. 15 years of business with the Veterinary staff which are exceptional. The twin sisters who work the front counter providing paper work, charges, scheduling who are also excellent. We scheduled 12-23-2013 for tests for heart guard. There was a mistake made from a previous visit which resulted in both the Veterinarian and the lady(someone I have never seen before) behind the counter becoming very hostile. Getting into a shouting match with me, getting hostile, telling me that's its all my opinon, I will say that I have never been treated so unprofessionally, especially when the error was on their end, basically took one dog that needed testing to buy two perscriptions, after test i was charged, doctor comes back says they need to examine the other dog, we did back in august of 2013. Turns out the person never charged us or documented properly but instead of either the Vet, or the women behind the counter listening to me explaining that we did come in August for the service I was met with an attitude like well this is how it is pay up or leave. They messed up our credit charges so badly we couldn't use for the rest of the week, luckily we were done with our holiday shopping. Asked for copies of my dogs charts received partials after repeat requests, had to go back to pick up a heart meds the following day and had them practically thrown at me by the same unprofessional women behind the counter. No eye contact no hello. Nothing. If that's what 15 years of business, two pets, at $250 a visit three times a year gets you. I will be giving that to someone else. ****************************5 stars 11/14/2012 ************************* Was able to bring both dogs, charged for 1 visit(realize a year later this wasn't a courtesy, this was their error) plus shots and meds. Price were high, Vets are the best. No matter which vet I have met or have used they are all 100% professional and animal lovers. You would be surprised who aren't in this state. Boarding services, shots, meds, special care and even exotic animal care - we found a stray domestic rabbit, go figure.
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