Absolutely the worse highlights & haircut EVER. The front of my hair was totally blonde, the "highlights" went down to my ear on the left side, stopped at the crown on the left side & stopped midcrown in the back. When the stylist (Kristin) said she would cut 2" off I thought she meant she would only cut off 2" - my hair is now 2" long - she did not clean the back of the neck & left the nape long. After going home & crying I paid another stylist to totally recolor my hair & trim the back evenly. The cost is outrageous at Botanicals - I would NEVER, NEVER, NEVER GO BACK THERE.
PS: the receptionist is snotty