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http://www.openvoc.eu/poi#funnyReviews
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  • I love Target but they are sinking in my book. We tried to return sunglasses on Sunday 10-25-15 around 10:30 am and the blonde lady behind the customer service counter was not feeling very helpful as evidenced by her actions. First it took her and her manager to complete one return while there was a sizeable line. They didnt request additional help and their manager didn't jump on to help speed things up for the rest of the people waiting. The blonde lady didn't help the couple in front call the credit card service just referred them to a number- nothing above and beyond here folks. Then she wasn't entirely pleasant while geeting me and my husband. I would mention names... but you know who you are. I had the receipt and we had just bought them (literally about 15-20 minutes ago) but upon inspecting them in the car (and after my husband already threw off the tag- they looked very poor quality and he already had a previous pair that cracked so I talked him into returning the cheap crap and into buying a more expensive pair else where. The lady with short blonde hair at customer service proceeded to tell me they couldn't return items anymore without a tag... even though I know they can. So instead of calling a team member in that department to grab the item to check the tags she had me and my husband go looking for it. Seriously? Last time I checked- that was your job and that is what you are getting paid to do. Then her manager comes over and they play coy pretending they just started carrying these sunglasses they have had for about a year or two (at least) to try to excuse their stupidity and I smiled back seeing straight through the act and knowing I would write about it on Yelp. Please ensure your members are friendly and helpful at customer service as that is in essence exactly what customer service is about. That's all.
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