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  • I bought 3 Groupons for cleaning services from this company, but will not be using the last two. For the first cleaning, they called me as they were on the way to my house and I arrived at my house about 5 minutes before the cleaning people. So far, so good. The two women arrived and cleaned the rooms I asked. They did a good job - not great, but good. During my two hour slot, one of them did get a call from their office regarding a cat box being left on a countertop at someone else's house, and the cleaning woman spent 10 - 15 minutes outside my house addressing this issue. My cleaning time was not increased to reflect this, but this wasn't a make or break deal to me. They finished and left. I got ready to go back to work. When I opened the door to my garage (which was the door they were using to come and go) I was greeted by a garage floor 2/3 covered in mop water. The outside of the garage was bone dry, so I can only assume they spilled the mop water in the garage, and rather than cleaning it up (or at least telling me!), they left the scene and hoped I wasn't going anywhere before the water evaporated. I'm not talking a little water. I'm talking cases of water, garden tools, riding toys, a bedframe, a jumbo pack of paper towels getting soggy. So I got to spend 15 minutes dragging everything to the dry areas of the garage floor and trying to sweep out what water I could. If they would run away from the spilled mop water water and not even tell me, I'm afraid of what else they might not tell me about on return trips. I called Holly at the office about the spill, and she didn't apologize, didn't sound like she believed me, and said only that sh'ed look into it. I still haven't heard from her. I'd rather let my last two Groupons go unused than have them back to make more messes!! STAY AWAY FROM THEM!!
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