Been to this Korean Grill House a few times, but never have been so disappointed.
Apparently due to the "holidays", the service and the food was the worse I've ever experienced. We asked for a table of 4 but they always forgot one of us...whether it was water, rice or even chopsticks.
My past experiences here, were not fantastic but never horrible. The waiters are generally very quick and polite. This time we were barely seen and had to always waived them down. The upstairs room is barely more packed than usual.
Food was disappointing. Mostly got what seemed like scraps and leftovers. Beef ribs had so much fat that by the time it was done cooking, all the fat had melted and all that was left were the bones. Rice was very dry, more than usual. All meat ordered were mainly fat. Also, we had a curly black hair in one of the rice... The manager simply apologized and said she'll go hand picked more need slices.
Overall, I never thought I'd say I would be disappointed enough to never go back to a restaurant but this might have been the last push overboard. Korean food is always good, but I think we'll have to find a new place now!