We have had the unfortunate pleasure of working with these folks three times over the past eight months... I say unfortunate only because I would have rather NOT have had to call for repairs.
All three technicians were incredibly nice and honest. Yes, honest. These guys all took their time to show us exactly what was wrong, explained possible reasons why it happened, recommended multiple solutions, and performed the work necessary in a very efficient manner. One man even suggested ways to prevent the problem from happening again and what we could do on our own to remedy.
Two calls were for plumbing, one for AC repair. The AC repair shared some good insight on the type of unit we have and what to do to prepare for the inevitable replacement (far sooner than I had hoped, but we have time to save and prepare for it).
Overall, if you have a plumbing or HVAC problem, give these folks a call!