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| - I'm glad I made the trip to this dealership to purchase my first used car because the sales staff provided undoubtedly the easiest, most painless car buying experience I or anyone in my family ever had.
I first met Cortez for a test drive in which he patiently listened to which driving dynamics I wanted to see. He took me to several local roads with generous curves to ensure I tested everything. When we returned to the dealership, sales manager Kelly and used car manager Preston were professional, friendly, and accommodating through the negotiating process. Kelly also allowed us to take the car to a local shop for an independent inspection. The mechanic only needed 15 minutes for a 30-point inspection to determine that the car was in practically-new condition after 14k miles. He didn't even bother charging us for the time.
After the dealership washed the car and completely filled the nearly-empty gas tank, we noticed a few scratches on the door that they buffed for us while we completed the paperwork. Lastly, because the car was formerly used in a state without a front-plate mandate, Preston offered to reimburse me for a front-plate bracket when I visited a Mazda dealership for one. I later confirmed that I didn't need one and just installed the plate on the front myself back at home, but I still appreciate Preston's written offer to reimburse me if I had to purchase anything.
Again, my family and I had quite a bit of skepticism about the used-car purchasing process, but Cortez, Kelly, and Preston dealt fairly and honestly with us and gave a great product. I hope every buyer has the easy buying experience we just had. We highly recommend this dealership!
(Also, thanks to Cortez again for staying outside with no jacket to help us tighten down the bolts for the rear licence plate. He is great!)
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