| rev:text
| - We ended up here after getting our hound dog chipped. Mentor has so many fast food places and we wanted Chinese, so we went out of our way.
We started with the pu pu platter which was on the menu for $8. What a bargain! Until we realized it was $8 per person. Admittedly the waitress asked "for 2?" when I ordered, but I do not remember seeing that noted on the menu.
On the other hand, after the gigantic and worth-the-money pu pu platter, we didn't have much room left for supper. I ordered either the Orange or Empress Chicken. (Sorry I don't remember.) Upon eating the leftovers however, the whole thing was a little too sweet. The server was attentive and polite without being annoying.
So now you're wondering "Ok lady, so why 2 stars?" The manager on duty.
I have no idea if this is the owner, but he acted like it. He directed the floor staff to do some stuff, no surprise, but as someone who's been in foodservice far too long, I know that tone. It's the tone of an arsehole. Overbearing. Very snippy. You can tell he thinks everyone under him is an idiot. I could just visualize this guy chewing people out in public- oh wait, I don't need to visualize, I got a glimpse of it.
While we were waiting for our food, the manager told the waitstaff that there would be a large party (10-12 people) coming through in a few minutes. He told Servers X and Y. Server X was our server, who had 3 or 4 other tables. So here comes this huge party and Server Y went over and greeted them and they both handled their beverages. They weren't there long and they were ready to order. So Server Y started taking the order and Server X was trying to attend to her tables so she could get to this big party. (Server Y had none that I observed.) So Mr. Manager comes over and sees this and said, "Server X, why is Server Y taking the order all by herself? Is there a problem?!" I'm telling you, I know this tone and this is the tone of a Chef Ramsey-esque jerk.
Let me put this in perspective, since not everyone has the jinx of working in foodservice. Have you ever had a boss that treated you like crap? That chewed you out in front of your co-workers? A micro-manager? When you looked at the schedule and you saw you worked with Mr. Manager that day, did you cringe? Yeah I thought so. This is that guy. Would you ever want to give Mr. Manager any of your money again? Hell no.
And that's why this place got 2 stars, and it's also why we won't be going back.
If you're going to treat your people like sh*t do it in the office where the customers can't see it.
|
![[RDF Data]](/fct/images/sw-rdf-blue.png)
![[cxml]](/fct/images/cxml_doc.png)
![[csv]](/fct/images/csv_doc.png)
![[text]](/fct/images/ntriples_doc.png)
![[turtle]](/fct/images/n3turtle_doc.png)
![[ld+json]](/fct/images/jsonld_doc.png)
![[rdf+json]](/fct/images/json_doc.png)
![[rdf+xml]](/fct/images/xml_doc.png)
![[atom+xml]](/fct/images/atom_doc.png)
![[html]](/fct/images/html_doc.png)