I like Panera. The good is always delicious and consistent. I've had pretty negative experiences the last few times that I visited the Huntersville, NC store. Apparently the company redesigned its stores (and modified ways you could order food). It seems different every time I'm in the store. Unfortunately, the employees treat me like I'm supposed to know about these changes and what I'm supposed to do. They get frustrated when I hold up their processes. I didn't know the tables were numbered now? And you don't have to sit at the table numbered with the same number on your buzzer? Excuse me for being confused! It's to the point where I really don't enjoy going in Panera to eat. I like the food, and that's it.