I really enjoy going to Lucille's, but I feel like there is a problem every time. Last night we had to send back tea for a spoiled taste and the biscuits for a bad taste as well. The manager was super nice and agreed both were off. Then with my sandwich, I got mashed potatoes as a side. And I asked for gravy on the side vs. on top. I was surprised when I got the bill that there was a $2 charge for gravy. Mashed potatoes and gravy are traditionally served together, and our server never mentioned an upcharge. Overall, disappointing experience. I'm not sure how long I'll continue to be a customer if they don't make some improvements.