I rented a vehicle through Rent-A-Wreck on a spring break trip to Phoenix. After searching through tons of websites, they seemed to have the availability and rates that worked for me. I was very nervous renting through them as this was my first time renting a vehicle and it's not a "big name" company, but I was thoroughly impressed with them! Not only are their rentals a fraction of the price of other "big name" companies, but they walked me through each step of the process knowing I was new to this (which I greatly appreciated). The staff was extremely friendly and down to earth. The only minor problem I ran into was about 20 minutes after driving, the "check engine" light came on. I gave them a call and let them know. I also added in that I wouldn't be driving all that often since I had a friend in the area that I trusted driving more than myself (lol). The employee told me to not worry about it then since I'm not driving much and they would take care of it once I returned it. It ran fine and nothing happened so Woohoo for that! The only reason I'm only giving 4 stars is because I haven't rented from anywhere else before, so I have nothing to compare it to. But I would definitely recommend them after this experience!