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| - I've been to Stockyards about a half dozen times for brunch, lunch, and dinner over the past year. Normally, I've had a reasonably pleasant experience. They typically do a great job with their food (the fried chicken and waffles are excellent, and the brisket sandwich is one of the best brisket sandwiches you'll find in the city).
However, this time around, they truly dropped the ball.
Craving a BBQ brisket sandwich, but also trying to stay true to my gluten-free diet, I asked if they had any gluten-free buns. The cashier told me they did not, but they would serve me the brisket in a lettuce-wrapped bun. This sounded agreeable enough to me, so I ordered it.
After waiting 15 minutes in their crowded front waiting area with about a dozen other patrons waiting for food, I received my order in a tiny takeout container. When I opened it up, I saw that they had just given me the brisket meat, without bothering to wrap it in a lettuce bun LIKE THEY PROMISED. So I ended up paying full price for the brisket sandwich ($12) even though I only got to eat the brisket meat. Not cool.
Why did you cheat me out of my lettuce-wrapped brisket sandwich, Stockyards? Why?
PROS: friendly service, delicious food
CONS: over-priced food, cramped dining area, terrible fries, long wait times, duplicitous cashiers
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