Ordered through uber eats, food arrived 1.5 hours later. I order a maki set with sashimi combo for me and my guest. We were hungry and staring at the uber eats app as no driver picked up the food until 1 hour later and took 30 minutes to drive 2 km. My food has been sitting there for who knows how long. I don't think anyone wants to eat sashimi raw fish that's sitting on the counter and in the delivery drivers car for 1.5 hours.
While I was sitting here hungry and waiting for my order, not once I got some type of call/notification from restaurant or uber driver regarding the extreme lateness. I don't blame everything on the driver. Restaurant has to be responsible for coordinating their business with uber.
The food was very soggy by the time I got it from the uber eats driver. Perhaps it would've been better if it didn't take so long to reach the customer. I'm giving 1 stars because the food was still in edible condition.
I don't really recommend this place. If you do end up ordering, order 1.5 to 2 hours in advance. If you don't want to eat your dinner at 10:30pm at night.
Overall, spent $40 with tax and delivery charge for soggy food. Messaged and Called uber, uber said they don't give a sh*t. No refund or apology from Uber or Restaurant. Awful experience.
Stay away from ordering from here!