UPDATE:
Sadly, the service here has really taken a turn for the worse. The last few times I've come for coffee, the people have been downright rude and condescending. A small latte takes 3 times as long to prepare as it should, which was never an issue before. The coffee has also been less consistent in quality, and a few times a co-worker of mine was given the wrong tea! When she went back to tell them, they argued with her and said that she was mistaken. Turns out they put the tea bags in the wrong container and were actually giving her the wrong tea but did not admit to it until a week or so later.
No longer my go-to stop for coffee, unfortunately. Also, they changed their coffee club card so that you now have to buy 15 drinks (used to be 10) to get a free one! That's a lot of money to spend to get one ~$4 free drink!