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  • The food and service is always great at the multiple locations we've gone to. Had a great late night dinner last night but our first impression from the hostess was not good. Whoever the blonde hostess was between 9:30-10pm Sat. 10/23 at the downtown Phoenix location needs to learn how to smile. From the moment we walked in the door until she put our menus on the table felt like she was being bothered to help us....your customers....no smile, no enjoy your meal.....nothing. I thought maybe it was because it was late and we had our 12 y/o son with us but I watched her seat three other tables near us....same attitude....we at least got eye contact.....yay!! And when we left, she was standing at the hostess stand by herself, leaning against the back counter.....again no smile, thank you for coming......NOTHING!! Pretty girl but very ugly attitude!! I know she's young but someone might want to tell her if she's having fun with customers while she's working....her shift will go by much faster!! We will be back and probably sooner than later for some yummy food and cold beer!! Just thought you might like to retrain or switch out your front line personal.
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