Carla Young and Mario are the most unprofessional agents you could ever use. Not only do they make terrible decisions on your behalf, putting you into potential legal trouble, they don't even tell you until well after-the-fact. Carla is notorious for acting like a child and giving you sob stories when she makes pivotal mistakes.
I can't believe these terrible agents are still in business. If you have these agents, I recommend you fire them, giving them the 30 day notice of termination of services and then find another agency with more mature and professional adults.
Be very careful about what they tell you. They have lied directly to me in order to sway my resolve on decisions.