An overall great experience! Perhaps the best groomer I have ever used, and reasonably priced!Both Alexis (receptionist) and Siw (the owner) were very courteous, took time to ask specific questions about our dog and our grooming preferences. Max does NOT like being groomed, and is an anxious guy anyway. They took their time with him, and he was much less anxious when I picked him up than he usually is after grooming. We will definitely come here from now on!