Worst location EVER!! Was in there today around 2:30pm, and there were 5 people behind the counter, 3 tills open, and 2 people ahead of me. I waited almost 5 minutes in line, and once I ordered my coffee and bagel, I got the coffee immediately, and waited again for over 5 minutes. I mentioned this to a lady behind the counter, who seemed indifferent to my mentioning it. I finally got my bagel, with the wrong cream cheese. I had wasted over 15 minutes of a half hour break. Not going back.