I couldn't have asked for a better experience. I was at first reluctant to go here, because I'm not one to regularly drop big bucks on hair cuts, but after today's visit I think I'm hooked.
They took my coat when I arrived and offered me coffee/tea. They made me take a goddamn survey about my hair experiences and career which turned out to just be good fodder for me and my hairdresser to work with. Brent was his name and he was great! I chit chatted my way through as he pampered me. (My only complaint is how much they pressed products on me, but hey it's a business)
I left looking fabulous if I do say so myself and not regretting a single cent spent.
Oh and I might have booked an appointment in 8 weeks. I figure it costs less than an eighth and keeps me just as happy :)