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| - I've been meaning to write this review for some time, being that I went back in Nov 2014, and a recent call from them reminded me to do so.
BUYER BEWARE:
I came here based on the yelp reviews, just receiving dental insurance through my employer and wanting to get a check up. This location was very close to where I lived so I decided to check it out.
As per other reviews, it is very clean and yes, the staff is friendly.
The poor review comes from this place is just shady and untrustworthy when it comes to services offered.
I have had great teeth my entire life and I've never been one to suffer with tooth or gum issues.
When I went in for the check up I came expecting a regular cleaning, x-rays, the usual.
I received my x-rays and after some time was told I needed fillings in two teeth. I trusted the dentist (cannot remember the name) and received them. When he finished he said we were done for the day, and I asked about the cleaning, where he said someone would have to be in to talk to me about the cleaning.
The receptionist or someone from the front, came in and proceeded to tell me that I needed root scaling and a deep cleaning that required lazer treatment, novocaine, etc (red flag #1). And also wanted to schedule my wisdom teeth extraction. The wisdom teeth extraction was accurate, I did need it- I was well overdue.
But while my gut feeling told me something was not right I shrugged it off as not wanting to receive the Novocaine and FORTUNATELY the hygienist wasn't in that day so I didn't get it done that day, but scheduled it for the following week. I tried to schedule the wisdom teeth extraction at the same time and was told I needed the cleaning first (red flag #2)
After leaving I had a nagging feeling something was wrong with what I was told, so, I got not ONE but TWO second opinions from two separate offices and dental hygienists.
I did not tell them what I was told or what was wrong, to test them, I just went in to inquire about a cleaning.
Not only was I told I didn't need root scaling or anything of the like, but I was told I had some of the cleanest, immaculate teeth they've ever seen (considering I hadn't had a cleaning in about 3 years) and I barely needed a polish. The dentist also told me that the new fillings I had received were "very shallow".
I never went back, (I went to a separate, very well known/well qualified Oral Surgeon for my wisdom teeth who told me what I was told about having my teeth cleaned first was a crock of s***)
Two weeks ago I receive a call about my "cleaning" (6 months later). I called back to cancel my appointment (which I don't recall ever rescheduling). The receptionist was pushy with me and said "Are you sure, this is your important deep cleaning that you need" or something to that extent, I told her not only will I never be back because I've since relocated, but briefly explained the above about my second opinion and told them they should be ashamed for trying to sell something (that is painful might I add) to people who didn't need it. She went silent and said goodbye and hung up quickly.
CLIFFS:
Will take advantage of you if they think you're naive, especially if you have good insurance that will pay out for high cost treatments
GET A SECOND OPINION or better yet just find a smaller, reliable family dental care practitioner that isn't run by a corporation that has a lot of issues with the BBB
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