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  • Let me first say - I feel so off-putting when I make seemingly complex requests and orders. I'm on the Keto diet which is a low to no-carb and no sugar type of diet with a focus on high fat. That being said - I ordered a bacon-n-cheese triple extreme with lettuce, extra tomato, extra pickles, mustard and mayo with an egg on top and no bun. Upon stating the order the nice lady that took my order repeated it flawlessly (great feeling & good vibes). After paying I was directed to pull ahead and they'd bring it out. It wasn't too long of a wait, but I wouldn't complain if it was because I ordered a complicated request and they make it fresh and to order. The gentleman came out, very pleasantly and friendly and said "bacon extreme with no bun/bread" - I said "yes sir". When I got home; they made it perfectly with everything in a container, extra fixings mustard and mayo on the side and with a fork and knife (which I forgot to request). The Sheffield Steak-n-Shake delivered in a big way for my today and all with pleasant attitude and care and attention. Being on such precise diets like the Keto Diet makes eating out or picking up carry out such a headache, however, my experience here at this Steak-n-Shake was uber encouraging and such a great experience - THANK YOU for showing me that there are great establishments out there that treat their customers and patrons well and go above and beyond to be accommodating. BRAVO!!!
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