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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • Scenario: Get into my car at 3:30 and head to campus for a meeting. All of a sudden, the tire warning signal lights up even though I don't remember running over anything. I get out of the car to carefully inspect my tires and they feel/look completely OK. But after owning a BMW for 3 years and having constant wheel alignment/tire issues (ie. when a tire warning signal lights up, it usually means my tire's about to blow out!!), I freaked out and frantically drove my Infiniti to the first 3 auto shops on Baum Blvd. I waited at the first stop for 5-10 minutes and the guy did not get off the phone. I got back into the car and drove it over to Pep Boy's where a mechanic was outside smoking. He says I need to go through their service desk (inside their huge store) and deal with them first. I'm thinking, "ugh. no time. I have class in 40 minutes and I'm already late to my meeting." I drive past the 3rd shop and I don't even see anyone sitting at the reception desk and figure it's going to take forever to get what I'm asking for. Then, I remembered the really positive experience I had with Walter's. I decided to drive to the end of Baum Blvd. to find his place and boy, am I glad I did. As soon as I got there, the service coordinator told me to pull my car around front so that their mechanic could take a look at my tires. He stopped what he was doing to do this and told me I could just stay in my car. Then, he reassured me that my tires were OK and he proceeded to inflate them, explaining to me why the signals might have come on. Free of charge, in and out within 5 minutes, and helpful/reassuring. I love this about Walter's Automative. They're not out just to make money. They genuinely just want to help. Highly reccommend!!
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