The mithai itself was v good and I tried the dahi fuchka which was also good. However the service sucked. Everyone who works there is SLOW! Like really slow. I went at a time when no one was at the store and all the sales people were just handing around doing nothing. The lady who initially greeted me told me to let her know when I was ready. I went to her and she said she was serving someone else now and to go to someone else. Wow. My recommendation will be to fix the customer service and perhaps have more pro active sales associates who can handle crowds. If they couldn't handle one person in an empty restaurant I'm not sure how they manage a crowd. All the sweets I tried were v good though so that makes up for the lack of service.