Tried calling an order in ahead of time... Got a "message inbox full" message 3 times. Ordered 2 entrees (kung pao chicken and crispy ckicken) to-go. The cashier ignored me for about 5 minutes while she took a phone order (the phones do work! I confirmed that the number I tried was accurate). They had a 'tip field' on the receipt... That bugs me at a take-out/semi-fast food type place. Food came out quick. Food was decent.