| rev:text
| - Tattoo People seemed less organized in comparison to my first visit. I initially e-mailed the tattoo artist (Yusun) I wanted to ask for a quote and got a response to come in for a consult. I then called the shop since I don't live near the area, and after some reluctance, they gave me a quote over the phone.
I sat on the idea for a couple weeks and eventually scheduled an in-person consult since 1. I changed my idea, and 2. I was told I had to come in anyway to place a deposit instead of making an appointment through e-mail like the first time. Understandable, since every other shop I've been to requires a deposit prior to booking an appointment, but I guess keep a consistent policy to avoid these type of expectations from clients?
I came to the shop 20 minutes late for my consultation. I had called them 40 minutes ahead to explain the TTC subway wasn't running so I would be late, and they understood. They said the consult wouldn't take too long anyway, but to arrive before the artist's next appointment. When I arrived, the artist spoke to us and got an idea of what we were looking for (matching tattoos) and gave us an approximate quote depending on the final size we chose.
After my consultation, I decided to go through with booking an appointment. I had only brought in my credit card to place a deposit but they have a $50 CASH ONLY deposit policy. I left to retrieve money from the bank and came back. The artist asked if we could come in on the 23rd. My friend and I BOTH heard this and I have a habit of *always* writing appointments on my phone calendar and repeating it to the booking person whenever I make any appointment (I'm Type A). My friend and I then left.
We received a sketch from the artist via e-mail a month prior to our appointment to my surprise since we were told it would be a week before our appointment that we would be sent a sketch. About 5 days later, I get a confirmation text from the shop asking if I am still available to come in on on the 2nd for my appointment. Confused and thinking they forgot to add the 3 to make it "23", I texted back that I can come in on the 23rd. They then called me a few minutes after my text and at that point, both the shop and I were confused because my friend and I both heard that our appointment was on the 23rd but the receptionist said our appointment was for the 2nd. I asked if our deposit would still stand even if we couldn't make it for the 2nd since we both heard the artist tell us and confirm our appointment on the 23rd (since I repeated it back to her when I booked the appointment). The receptionist didn't answer my question and asked if I could ask my friend if we could both come in on the 2nd instead. Lucky for them, we were both free that that day....I'm not sure if they would have honoured our deposit if we could not make it to the 2nd. It was a pretty bad impression after my first experience with the shop. There was no appointment card provided to us when we made the deposit, but this would be my suggestion to the shop so as to avoid this same confusion in the future with other clients.
When we came in for our appointment, everything went smoothly, and our pieces came out beautifully. Yusun is very skilled despite being a new tattoo artist, and she is also very quick and lighthanded: both nice qualities for any client under her needle. If you want dotwork, minimalism and/or precision, she's your gal.
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