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  • I seriously hate coming to this location but it is always where we end up. The service is terrible, almost 100% of the time, and the food prep and quality is incredibly inconsistent. Do not get me wrong, the server's are friendly and personable enough but the hustle is not there. Also after my drinks come they are scarce until the food comes, wherein they check back maybe once. It seems they are always waiting in the kitchen and only come out when they group together multi table actions. Goodness forbid that I get individual experience and not just a passing of here's the soup got to go get drink orders at another table without seeing to your needs... I have been here where the food is spot on but were we are one of 3 tables in the joint yet our party of 3 or less takes an hour and forty minutes to get out. Usually it is the last 30 minutes that drag, and I have noticed it is waiting for the bill, paying for the bill, waiting for change, etc. And I see that it is a thing ever server does at this location. They won't make individual trips to take care of one guests needs at a time. When I finally get my bill after waiting 10+ minutes since my food was packed and bagged I will get the bill, after the other tables food, drinks are boxed. Then as all that is happening I am waiting another 10+ minutes to give my card to my server. And repeat the process. The irony is when they are busy they could turn my table over in less than 5 minutes but yet we have this stupid process to endure. I cannot stand it! And Everytime my family wants to eat here I beg and plead to go to Scottsdale, yet for whatever reason we are back in the hamster wheel repeating past mistakes.
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