I am not the biggest Starbucks fan to begin with, but I must say that I find this particular Starbucks to be particularly objectionable.
It is rather large for a Starbucks, with plenty of space...but the space tends to be always filled up. Who goes here? The most stuck-up 5% of students from Case Western Reserve University, and an assortment of other snobby individuals. Each person has at least three electronic devices set out on their table: Laptop, Palm-Pilot, Cell phone, etc. The staff is slightly less snobby than the customers, but there is little anyone could do to overcome the insurmountable barriers to establishing a reasonably pleasant atmosphere in this place.
This is one Starbucks to be avoided, as if you shouldn't avoid them all. Especially in Cleveland heights, there are so many other Coffee shops to choose from.