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| - If I could give the service of the staff -0 that would be too kind.
There's one gentleman in particular, that I would like to credit with the honor of -0 stars, due to his exceptional ability to greet (NOT!), smile (NOT), and to provide such exemplary service (*coughs* bullsh--!). I used to only have to deal with his "superb" services on the weekend, however "someone" felt his skill set was exemplary to warrant a shift during the morning weekday rush. The gentleman in question is African American, early to mid 20s, with bifocal glasses. One morning, after he finished serving another customer, he sat and starred at me for a few moments. Confused as to whether I should place my order, he places a big sigh with wide eyes, almost like "WELL?!". I guess I'm not up on the latest eye/attitude demeanor that occurs between a customer patronizing a business establishment, because instantly I was stunned and shocked. Which I later discovered was taken as "attitude" by this gentleman, because when I came in the following morning(s) I became somewhat of a running joke to him and his equally young coworker. Each morning when I would come in for a bagel he would laugh snicker or make condescending gestures. Even today I'm almost positive I heard him tell his coworker that I'm the one who has an attitude. So rather than return there tomorrow morning, or any other morning thereafter, and cuss the young punk out for his rude unprofessional behavior, I've decided I'm never going to patronize another brueggers bagels establishment. I refuse to feel like a child in junior high (with the incessant laughs, giggles, jokes, condescending gestures) every time I walk into that business. I am a customer who drops at least $8 a day and I don't need that type of harassment.
Also, just to mention, the service is incredibly slow, the staff have no social skills or work ethic. I don't know if they're aware that there business is in the business of serving breakfast/brunch. Which means at 6am (or whatever) you should have a smile on your face and be ready to work! Not moop around, and look at paying customers disinterestedly.
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