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  • This salon has since changed its name to Rio Nail Spa. i have been to the salon a few times and can attest to the following: --rarely a wait for any service --pedicures are good, the new water tubs are nice and the chairs are functional --friendly staff...not the boss though however.... --my shellac started to peel after a week. I went in to see what could be done because i did pay a good price for the service. Note that I do not nor did I not peel my nails. They started to peel on their own and I noticed this when I was in the shower and it was getting caught in my hair. When I showed him my nails (four peeled off) he immediately assumed I wanted a refund or correction. He yelled at me in front of the other customers and said 'people like me are bad for businesses.' I was so shocked I really didn't know what to say. It was not only unprofessional on his part, bit it had to make the other patrons uncomfortable as well. I tried to explain the peeling was not due to me, but he wasn't allowing me to explain. After a few more seconds of abuse, I left very disheveled. I hope such an experience is not replicated in the future. I am still in shock as I write this review. No doubt there are other salons in Gilbert with kinder managers and willingness to correct mistakes.
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