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  • Very disappointed by the food and service at Craftsteak - definitely not recommended for a dining room experience. Food: We had a party of 8, and 7 ordered steaks. All specified medium rare and 3 out of 7 weren't close. I opted for the special dry-aged bone-in filet (think this was $90) and it was way overcooked - nearly well done. What a way to ruin a $90 steak! Meanwhile, two others got the standard filet on the menu and both were far undercooked. I just don't understand how a place that is charging $90 can get steaks so wrong. Service: Simply bad. Our food took forever, and we had to ask multiple times to get requests fulfilled. Worst was that I asked my waiter for the wine list three times and he never brought it. You'd think that surely by the 3rd request (if not the 2nd) an apology and making it his priority would be the correct action, but no, not even an apology was offered - and I had to ask someone else to finally get it, at the 4th time of asking. I also don't think I once got my water or iced tea refilled without having to ask for it. Again, given the price point, I just don't think this is at all acceptable. The only saving grace (and why I add +1 star) is the wine list and cocktail list. There is an extensive wine by the glass selection including some premium selections (in part due to usage of the Coravin system) and fantastic spirits flights, including lots of great scotch (I opted for the Isle of Jura flight, which included 1oz pours of the 10, 16, 30, and 1976 varieties). So doing some of these at the bar might be OK. But I'd never consider eating here again - not with the inconsistent/bad execution and inattentive service.
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