I have never had a bad experience at this location. The staff are always friendly and make great subs! I was curious about the cookies and the manager let me try one for free. I usually get the chicken teriyaki sub and it's always perfect! Riveting with plenty of umami flavor. Get some fries to go, they are plenty to share in case you have a girlfriend like mine who never asks for fries but is the first one to bring them out of the bag...