In June of 2016 I had emergency retinal reattachment surgery in both eyes by Associated Retina Consultants. Tomorrow is my one year follow up. TODAY they called to tell me my insurance is no longer accepted. This was after they called yesterday to confirm my appointment. This is very poor care for patients to give no advance notice, even though they admitted they've known for at least a month.
The doctors I dealt with over the past year were very good. However, this incident is a continuation of a lack of professionalism and knowledge by the office staff. I would also agree with other reviewers about excessive wait times at appointments.
I would like to leave a better review for the doctors, but to be treated this way by the organization is unacceptable and I would not recommend using this company.