So I LOVE LOVE LOVE Dr Masaki! He has been so helpful every step through this pregnancy. I was seeing him due to an incompetent cervix and as a FTM (first time mom) I had no clue what was going on and was super scared. He monitored me very closely and took action quickly when the time came for surgery. If I didn't understand something he would even draw pictures for me. The amount of knowledge that I gained through the past 7 months made me feel more at ease. He doesn't treat you like a number like most Drs out here. I love the weekly ultrasounds! To my surprise dr would come in and towards the end took some 3D images of our son! No charge! The only reason I gave 4 stars was the older lady at the front desk was continuously rude to me. I had some problems unrelated to why I was being seen there but still baby related and she REFUSED to let me talk to the nurse. As a receptionist she is NOT a dr and shouldn't be giving medical advice. On another occasion I actually had been talking to the nurse about an RX and I was simply calling to ask if it was ready and she gave me the run around and again refused to let me talk to the nurse. Then hung up on me. Time after time the last 2 apts I was there she felt the need to yell through the whole waiting room my business about my bill. I almost filed a HIPPA complaint against her but I chalked it up to being pregnant and hormones. If they got rid of her then they would get more 5 star reviews. Oh and the check out lady was always super helpful to me and my husband very amiable and informative!