The William Penn high tea has become a Christmas tradition for myself, my mom, our family friend, and her little girl. I think we are at 5 years running by now!
Unfortunately the service has pretty steadily gone downhill every year, except one year it was exceptionally bad. Despite that, we return every year because of the merry atmosphere in the lobby. We always opt for the Royal Tea, which comes with the addition of a champagne cocktail.
This year, the sandwiches were quite delicious and the scones were warm when they came out. So that was a huge plus. But the service just doesn't follow suit... we typically spend upwards of 2.5 hours at tea, and we would go about 30-45 minutes without our server(s) checking on us, pretty unacceptable if you ask me.