If you like cold meat, tiny portions, and no fresh ingredients then you will love this place. After LOVING Moe's in Florida, we finally found one across town and made the drive because of how much we enjoyed the Moes back home. To start the bad experience off with a bang, an employee was making food for a friend (possibly another employee on her day off) and ignored us. When she finished with her friend they proceeded to go sit at a table and have a conversation about some boyfriend drama...with lots of cursing. There was also no exchange of currency, so the friend was not charged for the food. At this point I'm covering my 5 year olds ears so he can't hear the language. We should have left immediately, but we had driven all the way across town. When another employee came to help us she was very nice. But there were no black beans ready and I was told I could wait 10 minutes or longer if I wanted some. I also got the last scoop of cold dried out chicken that was on the line. When I asked if there was more, again I was told it would have to cook. My husband asked for more beef on his burrito and was told there would be an extra charge. The only reason I gave them 1 star was because the queso is so good. By the way, I got the last of the queso so the next 2 people in line were told they were out. It took almost 20 minutes from the time we walked into the door until we sat down with our poor excuses for a $30 dinner. I also asked for a discount due to hem being out of ingredients and was told that couldn't be done. I have never wanted to ask for a refund or walk out without paying until now. It was the WORST experience ever. The only thing that could have made it any worse would have been bugs in the food or if one of us ended up with food poisoning. I won't go back and will recommend everyone not even try. Disgusting and disappointed!