My friends and I came on a Saturday at noon and didn't leave until after 2. There was a wait to be seated even though half the restaurant was empty. Our waiter only had 4 other tables in our section but apparently "was swamped". He got our drink orders wrong, brought my friend a bowl instead of a cup of soup, forgot my side of toast and never asked what type of bread I wanted. We also waited 20 minutes for our order to be taken, nearly 45 minutes for our food and 20 minutes for our check after we had finished eating. Not to mention, when I finally did get my food, it was subpar. I had the peanut butter pancake meal but was barely given any hashbrowns and the bacon was super floppy and fatty. Also, my pancakes were supposed to come with peanut butter and chocolate sauce drizzled on top but instead just had peanut butter sauce messily spread and I was given a cup of chocolate sauce to spread on top myself. Tables around us were also mad about the slow service and the staff's excuse was that "they were swamped" and there was "a lot of tickets so the kitchen was backed up". I could understand this excuse if they were super busy but the restaurant was less than half full. I think it's an under-staffing issue but our waiter was also not very polite and couldn't get our drink or food orders right, even though he wrote them down. On top of that, he also got our bill wrong and charged us for things we never ordered and forgot some things that we had. We won't come back here again.