Holly is so nice! Like many of her yelp reviews, she really listens to what her customers like and executes the haircut perfectly. When it comes to hair, I have no knowledge or preference about what to do. All I wanted was something simple. I've gotten some pretty bad haircuts, but Holly did a great job and taught me more about my hair. She put me in for a late appointment after my work schedule, which was awesome enough! Definitely will go back again!