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  • Had a pretty bad experience at Aria this weekend...the hotel itself is nice and the rooms are decent...not great. Some stains on the white sheets, the "strip view" was of the roof, and the blackout curtains didn't black out much...ended up buying their sleeping mask package to try and get rest during the day, but it was horribly uncomfortable. The shower/tub area was cool, but the floor is extremely slick, and the shower head spray was pretty uncomfortable...Not too much that I would usually complain about, though. The worst of it began when we ordered room service late one night. Had Caesar salad that tasted like it was from a gas station, ridiculously overpriced (like $18?), and a ham sandwich that I could have gotten at Denny's...$25. The total bill was $90...for 2 sandwiches, a soup and a salad...When I called to let them know how bad it was, they did not care...did not offer to take anything off the bill...the following day we went to a $400 dinner for my boyfriends birthday...we brought home leftovers and contacted the front desk to see if they could be saved and reheated later, and they said of course, brought us a mini fridge (since they didn't have one in the room that we could use). We saved our dinner for later, since we knew we'd be hungry and the room service was so terrible. When we called to request it be reheated, they told us they could not accommodate us. We would have eaten it the night before when it was still warm if we'd known, instead we threw away about $150 of food. They ended up giving us a $40 food credit to use at the hotel. On top of this, I had requested some kind of "romance" package for my boyfriends birthday, (flowers, chocolate, whatever.) They told me they could do rose petals, chocolate strawberries and champagne with some balloons. Cost $200 for shit champagne and some rose petals. The strawberries were decent. Overall the experience was very disappointing...I WILL say that we decided to try breakfast the morning we left, since we had the food credit, and it was great-the woman who brought it was extremely pleasant and the food was delicious, although still extremely overpriced. We will not be staying here again.
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