First time coming to this restaurant. The service was horrible. Waited for over an hour to receive our food. The kids received their food first and were finished eating before the adults received food. Two out of the three drinks which were ordered they were out of and when we first tried to order drinks they could not even find a drink menu. After the first hour of waiting and excuses from the waiter we asked to speak to the manager who never came. My husband finally went to go find the manager who was talking with another customer that was complaining about the same issue. When the manager finally came to our table, he had the attitude of "Oh Well." We were also there during a time of a Panther's game...the televisions that we could see from our seats had the Seahawks game on. We asked if they could change the channel on one of the screen's and our waiter said the customer at the table next to us had reserved it to watch the Seahawks. Excuse me if I am wrong, but I thought I was eating in a restaurant in Charlotte not Seattle. Food was so-so. My family will not be back.