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| - I have eaten here three times now, and this will be my last visit to this restaurant, which makes me sad, because that means I am still searching for a good mediterreanean restaurant in the valley. My experience last night was appalling--and I won't go back.
It was a slow weeknight-- me and one other table. My other two visits I stuck to the Chicken Kabob, which I liked enough to come back. Despite the pita, which is mass produced and not the homemade yumminess I have had in other restaurants, the chicken was well prepared and tasty and the garlic dip was great. Those are my two fav things, the rest I can ignore.
This visit, I was talked into the buffet by the waiter. Told me it was a great value for the money ($12.50). I got up and checked it out, and it looked interesting-- and it included soft serve pistachio ice cream. Okay-- I agreed and got my plate.
The food was extremely luke warm-- by the time I got it to the table, it was cold. I know a little something about food handling safety, and this scared me. They should be scared-- someone is going to get very sick. I stuck to the items that were the least likely to harbor salmonella. Honestly, the food was tasty-- I liked most of what I tasted. I really liked the chicken gyro meat that was made into large meatballs. Yum! The rice was kinda crunchy-- I think it was sitting there for quite a while---and the pitas were warm, even if they were not homemade.
When I got up to get my yummy softserve pistachio ice cream...I was told by the same waiter who talked me into the buffet that they didn't have the ice cream today, but I could buy another dessert for $2.00 more. SAY WHAT?
I thought he was joking at first. Um, No. I asked him why in the world would he talked me into the buffet if they didnt have all the included items? He said he didnt think it was a big deal. I asked to speak to a manager, and he said that he was the manager "on that night" Eventually, after more arguing and displeasure, he brought me a small piece of baklava to "try to make me happy"
What has happened to customer service these days? I did find it ironic that when I paid my bill, they had a sign asking you to send a message to the Food Network to get them to come film. If you forwarded the message to them, they will give you a free piece of baklava!
The food ordered off the memo is pretty tasty, but if you go, stay away from the buffett. And don't expect the management to take care of you-- you're on your own here.
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