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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • The FOOD is FANTASTIC! The EXPERIENCE was AWKWARD and made us really uncomfortable and feel a bit stupid. This place would be great if they changed the system to typical restaurant service and people could choose to sit outside or not. When first entered we saw a sign that seemed to instruct us to grab a cold one at the bar then order food and then be assigned a table. We waited for the bartender to serve us a bar but then he said if we order from him we will have to pay at bar then again for our food. If wanted to pay all together, we should order beers when we order food. But then he served us the beers and told us to tell them at register. Meanwhile while we were waiting to order beer, a lot of people passed us up and got to order before us. Then we get to the register and were told we will have to wait to order until a table becomes available. It felt weird and awkward to stand there holding a giant beer with wait staff buzzing back and forth. We felt like we were in their way. Meanwhile I am watching the kitchen and noticed who I think may have been the manager with a long beard shuffling food, filling fries, etc with his big ass beard 2 inches from food. EWWWWWWW! and I am a fan of a big beards...just not hovering over my food. We ordered and then my BFpulled out a card to pay and was told you will receive a bill at the table. Again that stupid awkward feeling. Then we walk over to sit at our assigned table but the path was filled with severs standing around because we went to the right of the register which turned about to be the servers bar station. Awkward again!! Then I wished we could have had the option to sit outside. Had to get our own water. Our food took forever-- which is weird -- because you feel like you are ordering fast food style. Staff was friendly so that helped a lot, but then they have to "auction" your food since they didn't take the order. And to top it all off, my burger came with tomato when I asked for no tomato. Good thing it's just because I don't like it and not allergic. Our bill for two burgers, small fries to share and 2 Papago Orange Blossoms was about $40. The super awkward experience made us not want to tip the usual 20%. And why should we when the only thing a server did was bring food to the table once? But damn, that was a really really good BISON Burger and I would go back again now that I know the system. I would like to try the Biltmore location and hope they have a better ordering and seating system.
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